Dear European users,
Due to a system upgrade of our payment service, functions including EUR Deposits and Pay with Card will be unavailable from UTC 0:00 am 22/02/2021. Withdrawals in EUR will also be unavailable from UTC 0:00 am 24/02/2021.
We always strive to provide our users with the best possible experience. To avoid any disruption, we would kindly invite you to withdraw/convert your EUR funds before the 24th of Februrary.
We apologise for any inconvenience and will inform you as soon as the upgrade has ended.
Deposit, withdrawal and trading in cryptocurrency will not be affected. Trade now.
How can I withdraw my funds to my bank account?
You can withdraw your EUR funds until UTC 0:00 am 24/02/2021 by following this guide:
How can I convert my EUR balance into a cryptocurrency?
You can convert your EUR funds until UTC 0:00 am 24/02/2021 by following this guide:
Will I still be able to trade cryptocurrencies after the 24th of February?
Yes, you will still be able to convert one cryptocurrency into another after this date. You can trade your cryptocurrencies by following this guide:
Questions or concerns?
Should you have any question or concern regarding the EUR deposits/withdrawals suspension, please do not hesitate to contact us at email@example.com . Our support team will be happy to provide assistance.