FAQ

Account Verification

• Individual account verification
• How to increase my limits?
• Corporate account verification
• Why do I need to do theses verifications?
• How can I get my verification approved fast?

Security

• What is Google Authentication?
• How to activate my Google Authentication?
• How to disable my Google authentication?
• What to do if my Google Authenticator codes aren’t working?
• Biometric authentication and gesture password
• Is it safe to put your asset at NovaDAX?

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Fees and Limits

• Fees and confirmation time of receiving and sending cryptos
• Minimum and maximum amount of receiving and sending cryptos
• Fees and confirmation time of transaction

Order book

• What is order book?
• What is market order and how to create a market order?
• What is limit order and how to create a limit order?
• What is stop-market order and how to create a stop-market order?
• What is stop-limit order and how to create a stop-limit order?
• Functions of following a "Maker" and making a "Taker"

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Account Access

• How to register on NovaDAX?
• How to reset your password on NovaDAX?

Novawards

• What is NovaDAX point and how to get?
• How to redeem, upgrade and renew your Novawards?
• What are the benefits of Novawards?
• How to claim the free trial and what’s the validity of free trial?

APP

• Is it possible to trade with NovaDAX app?
• Where to download NovaDAX app?

API

• What is NovaDAX API?
• Why to use NovaDAX API?
• How to access NovaDAX API?
• What is a sub account?
• How to create a sub account?
• How to use your sub accounts?

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