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FAQ

Account Verification

  • Individual account verification
  • How to increase my limits?
  • Corporate account verification
  • Why do I need to do theses verifications?
  • How can I get my verification approved fast?

Security

  • How to disable my Google authentication?
  • How to activate my Google Authentication?
  • What to do if my Google Authenticator codes aren’t working?
  • What is Google Authentication?
  • Biometric authentication and gesture password
  • Is it safe to put your asset at NovaDAX?
See all 7 articles

Fees and Limits

  • Minimum and maximum amount of receiving and sending cryptos
  • Fees and confirmation time of transaction

Order book

  • What is market order and how to create a market order?
  • What is limit order and how to create a limit order?
  • What is order book?
  • What is stop-market order and how to create a stop-market order?
  • What is stop-limit order and how to create a stop-limit order?
  • Functions of following a "Maker" and making a "Taker"
See all 8 articles

Account Access

  • How to register on NovaDAX?
  • How to reset your password on NovaDAX?

Novawards

  • How to redeem, upgrade and renew your Novawards?
  • How to claim the free trial and what’s the validity of free trial?
  • What are the benefits of Novawards?
  • What is NovaDAX point and how to get?

APP

  • Is it possible to trade with NovaDAX app?
  • Where to download NovaDAX app?

API

  • What is NovaDAX API?
  • Why to use NovaDAX API?
  • How to access NovaDAX API?
  • What is a sub account?
  • How to create a sub account?
  • How to use your sub accounts?
See all 8 articles
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