João - NovaDAX

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Recent activity by João - NovaDAX Recent activity Votes
  • Functions of following a "Maker" and making a "Taker"

    1. Function of following a “Maker”Following a Maker is to place a limit order to buy or to sell according to the selected price in the order book. For example, you want to buy 0.1 BTC at Buy 2 pric...

  • What should I do if I deposited cryptos to a wrong address?

      If you have deposited cryptos to a wrong address, you can ask us to retrieve your assets. You will need to pay certain fees (200 USDT maximum) for it and NovaDAX team aims to handle your request ...

  • How can I get my verification approved fast?

    1. Provide your real personal identity information. 2. Make sure the photos are completely clear, sharp, without edition and flash. 3. Check e-mail review feedback within 1 working day after submis...

  • Average cost line, point of purchase and point of sales

    For customers who want to know about their recent trading behaviors, we added a new chart in order book with a line of average cost, points of purchase and points of sales. 1. Average cost line To ...

  • Biometric authentication and gesture password

    1. Biometric authentication For security reason, every time after you log into your account by app, your section is valid for 24 hours. When your section expires, you will need to put your password...

  • Why do I need KYC verification?

    We need to verify your identity to ensure the authenticity of your account, and to maintain a safe trading environment for all our customers.Each account can only use one person’s identity.Please v...

  • Basic account

    For a basic account, only an email address is needed for verification.This process is simple and only takes 1-2 minutes.Once you have passed the verification, you can monitor the market. If you wan...

  • Verified account

    To upgrade your account to a Verified account, log in your account and hover your mouse over the user icon at the top-right corner, and click “Verification”. Only EEA Passports and Identity cards(N...

  • Advanced account

    To upgrade your account to an Advanced account, log in your account and hover your mouse over the user icon in the top-right corner, and click “Verification”. This is only available when your accou...

  • Why did the file upload fail?

    Make sure the file size is less than 4MB. Check your internet connection is stable.